Interesting: Trying to get a refund on a video game...

http://blogs.ittoolbox.com/bi/confessions/archives/008833.asp

It's an interesting read, and brings up a good point. If the software is flawed, to where it is not usable, then you should be in the right to get your money back. It's the stores fault for not keeping up with the times, and not considering these possibilities. I'm glad he won the battle, unfortunately that war is not over for others.